Credit Risk Analyst – Collections

The Credit Risk Analyst – Collections will play a leading role in developing, monitoring and optimising collections strategies through their own analytics and modelling.  Working closely with the Collections Operations team, you will be responsible for driving improvements in collections performance and business Return on Investment (ROI) through effective collection strategy management and analysis.

In this new role within our rapidly expanding Credit Risk team, you will have an excellent development opportunity to help define and shape collections strategy management within a leading motor finance business.

What you’ll be expected to do in the role
  • Assist the Credit Risk Manager in leading and owning the design, development and monitoring of collections strategies
  • Monitor the impact of changes in collections strategies on the quality of customers, customers segments and propensity to repay
  • Recommend optimal segmentation across the portfolio/arrears/process stages to provide best utilisation of the available resources to maximise the collections performance
  • Work on proposals to Champion/Challenge different collections contact strategies to target the optimal balance between cost and benefit, and internal return on investment
  • Produce effective analysis of key trends in arrears performance, with material variances identified and reported, and escalation to senior management and Credit Committee where appropriate
  • Make recommendations to remediate negative movements in arrears performance, working with the Customer Operations team to turn these into actionable strategies
What we’re looking for from you

Must have

  • Previous experience within Collections Strategies / Credit Risk
  • Strong analytical experience with a range of data mining tools and large volumes of data
  • Good technical knowledge of SAS/SQL
  • Proficient in use of Microsoft Office with an emphasis on Excel
  • Strong verbal and written communication skills
  • Exposure to working with and presenting to senior managers
  • Excellent stakeholder management
  • Numerate degree from an accredited University required


  • Previous experience within an FCA regulated environment
  • Exposure to credit bureau data
Working at Moneybarn

Working at Moneybarn is rewarding in every sense, and we believe that if we take care of our people, our business will take care of itself. As a growing company, we are always interested in hearing from people with potential. Our head office is in Petersfield, Hampshire.

We’re the UK’s largest specialist vehicle finance lender, and we’re part of the Provident Financial Group, one of the UK’s leading suppliers of credit products to the non-standard market. To find out more about us, including our history and values, click here.

Reasons to join the Moneybarn team

Ensuring we have a dedicated team is essential to our success, and we’ve worked hard to create a friendly working environment, which allows individuals to share ideas and deliver positive outcomes.

We want all employees to be able to fulfil their potential and excel in their role, so we invest heavily in training and development throughout the business. This approach enables us to nurture talent, and provide the very best outcomes for both our customers and the business.

The wellbeing of our team is incredibly important and we offer a gym, qualified instructors, keep-fit classes, Barney Bikes and regular fruit deliveries for employees to enjoy. We also run a range of regular in-house events and activities to promote interaction and communication within the company.

2017 marked Moneybarn’s 25th year of trading and we believe our continued success is driven by our values-based approach which underpins the way that we engage with our employees, customers and partners. Our values are: Fair, Approachable, Responsible & Progressive.


We offer competitive salaries and a full employee benefit package, which includes a contributory pension, employee Sharesave and stock purchase schemes.

How do you apply?

Click on the "Apply now” button below. This will pop up an email which you can use to attach and send us your CV and covering letter telling us why this is the perfect opportunity for you.

Once we’ve received your CV and covering letter, if you’re successful at the first stage we’ll contact you to arrange an interview.

If you don’t hear from us within 7 days of sending us your application, this means you have been unsuccessful. We may not be able to provide confirmation and feedback to everyone who applies.

Important notes
  • We will keep your CV on our records for 12 months after your application. For more information about how we collect, use and share your personal data when you apply for a role with us, please see our Applicant Privacy Notice.
  • We will carry out full financial checks and Criminal Record Bureau checks as part of the recruitment process for all roles
  • As an employer that believes in the importance of cultural diversity in the workplace, we’ve signed up for the National Equality Standard (NES). You can find out more here.