Onboarding Administrator

Due to our ongoing success and continued growth, we have a brand new role for an experienced Administrator to support our New Business Team.

Using our bespoke in-house system, the Onboarding Administrator will be responsible for ensuring correct processes are followed, whilst completing application checks to determine our customer’s eligibility to enter into a vehicle finance agreement.

Highly organised, with a proven ability to multitask, you will also be involved in additional administration duties such working on VAT invoice queries, scanning and filing of documents, and other adhoc administrative tasks.

If you are self motivated, comfortable working within a regulated environment, and are looking for your next administrative role, we would love to hear from you.

What you’ll be expected to do in the role
  • Understand the rules and regulations of the referral process
  • Deal with customers who are in difficult circumstances and deciding on which tier they fit into, using guidelines and following process
  • Liaise with the Deal Processing Department and Underwriting Team on a regular basis
  • Reviewing the credit searches from potential customers
  • Speak to potential customers to gather additional information
  • Working through an inbox where customers email address has bounced and we are required to send them manual information
What we’re looking for from you

Essential:

  • Data entry and administration experience
  • The ability to manage a high volume of repetitive tasks with 100% consistency and accuracy
  • Excellent verbal and written communication skills, with a professional and courteous telephone manner
  • An understanding of the Data Protection Act
  • Ability to work Monday-Friday between 8am-8pm and every other Saturday 9am-5.30pm

Desirable:

  • Experience of working within an FCA regulated environment
  • Experience working to deadlines
Working at Moneybarn

Working at Moneybarn is rewarding in every sense, and we believe that if we take care of our people, our business will take care of itself. As a growing company, we are always interested in hearing from people with potential. Our head office is in Petersfield, Hampshire.

We’re the UK’s largest specialist vehicle finance lender, and we’re part of the Provident Financial Group, one of the UK’s leading suppliers of credit products to the non-standard market. To find out more about us, including our history and values, click here.

Reasons to join the Moneybarn team

Ensuring we have a dedicated team is essential to our success, and we’ve worked hard to create a friendly working environment, which allows individuals to share ideas and deliver positive outcomes.

We want all employees to be able to fulfil their potential and excel in their role, so we invest heavily in training and development throughout the business. This approach enables us to nurture talent, and provide the very best outcomes for both our customers and the business.

The wellbeing of our team is incredibly important and we offer a gym, qualified instructors, keep-fit classes, Barney Bikes and regular fruit deliveries for employees to enjoy. We also run a range of regular in-house events and activities to promote interaction and communication within the company.

2017 marked Moneybarn’s 25th year of trading and we believe our continued success is driven by our values-based approach which underpins the way that we engage with our employees, customers and partners. Our values are: Fair, Approachable, Responsible & Progressive.

Benefits

We offer competitive salaries and a full employee benefit package, which includes a contributory pension, employee Sharesave and stock purchase schemes.

How do you apply?

Click on the "Apply now” button below. This will pop up an email which you can use to attach and send us your CV and covering letter telling us why this is the perfect opportunity for you.

Once we’ve received your CV and covering letter, if you’re successful at the first stage we’ll contact you to arrange an interview.

If you don’t hear from us within 7 days of sending us your application, this means you have been unsuccessful. We may not be able to provide confirmation and feedback to everyone who applies.

Important notes
  • We will keep your CV on our records for 12 months after your application. For more information about how we collect, use and share your personal data when you apply for a role with us, please see our Applicant Privacy Notice.
  • We will carry out full financial checks and Criminal Record Bureau checks as part of the recruitment process for all roles
  • As an employer that believes in the importance of cultural diversity in the workplace, we’ve signed up for the National Equality Standard (NES). You can find out more here.