FAQs - Existing customers

How do I register for your customer portal?

Sam Wooller, Customer Experience Communications Manager, Friday, 30 October 2020
Updated: Monday, 15 May 2023

Register or log in to My Moneybarn to manage your account.

You can:

  • Make a payment
  • Find out when your next payment is due
  • Change your Direct Debit payment date
  • See your current balance
  • Send us a secure message


It’s easy to get started, but if you need it here is additional guidance.

If you’re having difficulties logging in to My Moneybarn, please find the email sent to you after you registered online and make sure you’ve clicked the email validation link. This will confirm your registration and bring you to the portal to log in for the first time.