How do I register for your customer portal?

Sam Wooller, Customer Experience Communications Manager, Friday, 30 October 2020
Updated: Monday, 18 September 2023

It’s easy to register for our portal, just head to My Moneybarn, and follow the steps below:

It’s easy to register for our portal, just head to My Moneybarn, and follow the steps below:

One

Click on the ‘Register’ button and follow the on-screen instructions to verify your agreement details. You’ll need the following information to hand:

  • Your agreement (or contract) number
  • Your first and last names (these must match the names we have recorded for you)
  • Your date of birth
  • Your vehicle registration
Two

Once we’ve verified your details, you’ll be able to set up a username (please use the email we have on record for you) and choose a password.

Three

Keep an eye out for an email to activate your account. Once you’ve activated your account, you’ll be brought back to the log-in page.

Four

You’re all set. You can now log in to your My Moneybarn online account using your username and password.

One

Click on the ‘Register’ button and follow the on-screen instructions to verify your agreement details. You’ll need the following information to hand:

  • Your agreement (or contract) number
  • Your first and last names (these must match the names we have recorded for you)
  • Your date of birth
  • Your vehicle registration
Two

Once we’ve verified your details, you’ll be able to set up a username (please use the email we have on record for you) and choose a password.

Three

Keep an eye out for an email to activate your account. Once you’ve activated your account, you’ll be brought back to the log-in page.

Four

You’re all set. You can now log in to your My Moneybarn online account using your username and password.

Once registered, you can you:

  • Make a payment
  • Find out when your next payment is due
  • Change your Direct Debit payment date
  • See your current balance
  • Send us a secure message
  • Request an Early Settlement Figure
For additional information on setting up your account and its benefits, check out our additional guidance, or save it down for a later date. If you’re having difficulties logging in to My Moneybarn, please find the email sent to you after you registered online and make sure you’ve clicked the email validation link. This will confirm your registration and bring you to the portal to log in for the first time.

Once registered, you can you:

  • Make a payment
  • Find out when your next payment is due
  • Change your Direct Debit payment date
  • See your current balance
  • Send us a secure message
  • Request an Early Settlement Figure

For additional information on setting up your account and its benefits, check out our additional guidance, or save it down for a later date.

If you’re having difficulties logging in to My Moneybarn, please find the email sent to you after you registered online and make sure you’ve clicked the email validation link. This will confirm your registration and bring you to the portal to log in for the first time.
 
Sam Wooller, Customer Experience Communications Manager
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