FAQs - Existing customers

What if my vehicle is damaged or stolen?

Sam Wooller, Customer Experience Communications Manager
Monday, 22 August 2016

We’re sorry to hear you’ve been in an accident or your vehicle is damaged or stolen. Please contact our Customer Services Team as soon as you can and we’ll be able to guide you through what happens next.

Every accident or theft is different, so once we know what’s happened we’ll be able to give you tailored advice depending on your exact circumstances and situation.