Contact us
Moneybarn are there to support its customers through whatever life might throw their way. Find our contact information below.
Contact us
Moneybarn are there to support its customers through whatever life might throw their way. Find our contact information below.
We're here to help
If you need to get in touch with us, please click on the relevant section below to see our contact details and opening hours. You can also manage your account and send us secure messages through the My Moneybarn online portal. You may also find answers to your questions in our FAQs.
If you are unable to access information in a format suitable for you there are accessibility options available to you.
If you’re experiencing financial difficulties, we want to help. Please reach out to us and we’ll help to find the best solution, suitable for your personal circumstances.
Please click on one of the options below and we’ll be able to help.
You can call our Customer Services Team on 0330 555 1230, Monday to Friday: 8am-6pm (excluding bank holidays).
You can also make a payment at any time by calling us and following the relevant options, which will take you through our automated payment service.
When we’re receiving a high volume of calls you might have to wait a while to speak to us. We appreciate your patience and understanding.
Alternatively you can manage your account by using the My Moneybarn online portal.
Here you can:
- Make a payment
- Find out when your next payment is due
- Change your Direct Debit payment date
- See your current balance
- Send us a secure message
If you are looking for help financing a new vehicle, please get in touch with our sales team.
Email: directsales@moneybarn.com
Phone: 0330 555 2505
Monday to Thursday: 9am-5:30pm
Friday: 9am-3:45pm
Saturday: 9am-5:30pm
(excluding bank holidays).
If you’d like to work for us, then we’d love to hear from you. We’re always on the lookout for new talent to join our team. Please get in touch with our recruitment team.
Email:Â careers@moneybarn.com
Monday to Friday: 9am-5:30pm (excluding bank holidays)
Please be aware that we are unable to offer a phone service until further notice. We appreciate your patience at this time.
You can find more information about working at Moneybarn, including our current career listings and hiring process.
If our service has been unsatisfactory, then we’d like to know. You can find information on our complaints process.
If you’d like an update on an existing complaint then please contact our complaints team.
Email:Â complaints@moneybarn.com
Please be aware that we are unable to offer a phone service until further notice. We appreciate your patience at this time.
Monday to Friday: 8am-6pm (excluding bank holidays).
Our head office is based in the lovely leafy green county of Hampshire, in the town of Petersfield.
If you’d like to write to us, or you’re arranging a visit, then you can find us at:
Moneybarn
Athena House,
Bedford Road,
Petersfield
Hampshire
GU32 3LJ
We're here to help
If you need to get in touch with us, please click on the relevant section below to see our contact details and opening hours. You can also manage your account and send us secure messages through the My Moneybarn online portal. You may also find answers to your questions in our FAQs.
If you are unable to access information in a format suitable for you there are accessibility options available to you.
If you’re experiencing financial difficulties, we want to help. Please reach out to us and we’ll help to find the best solution, suitable for your personal circumstances.
Please click on one of the options below and we’ll be able to help.
You can call our Customer Services Team on 0330 555 1230, Monday to Friday: 9am-6pm (excluding bank holidays).
You can also make a payment at any time by calling us and following the relevant options, which will take you through our automated payment service.
When we’re receiving a high volume of calls you might have to wait a while to speak to us. We appreciate your patience and understanding.
Alternatively you can manage your account by using the My Moneybarn online portal.
Here you can:
- Make a payment
- Find out when your next payment is due
- Change your Direct Debit payment date
- See your current balance
- Send us a secure message
If you are looking for help financing a new vehicle, please get in touch with our sales team.
Email:Â directsales@moneybarn.com
Phone: 0330 555 2505
Monday to Thursday: 9am-5:30pm
Friday: 9am-3:45pm
Saturday: 9am-5:30pm
(excluding bank holidays)
If you’d like to work for us, then we’d love to hear from you. We’re always on the lookout for new talent to join our team. Please get in touch with our recruitment team.
Email:Â careers@moneybarn.com
Monday to Friday: 9am-5:30pm (excluding bank holidays)
Please be aware that we are unable to offer a phone service until further notice. We appreciate your patience at this time.
You can find more information about working at Moneybarn, including our current career listings and hiring process.
If our service has been unsatisfactory, then we’d like to know. You can find information on our complaints process.
If you’d like an update on an existing complaint then please contact our complaints team.
Email:Â complaints@moneybarn.com
Please be aware that we are unable to offer a phone service until further notice. We appreciate your patience at this time.
Monday to Friday: 9am-5:30pm (excluding bank holidays)
Our head office is based in the lovely leafy green county of Hampshire, in the town of Petersfield.
If you’d like to write to us, or you’re arranging a visit, then you can find us at:
Moneybarn
Athena House,
Bedford Road,
Petersfield
Hampshire
GU32 3LJ
For a better road ahead
Moneybarn is a member of the Finance and Leasing Association, the official trade organisation of the motor finance industry. The FLA promotes best practice in the motor finance industry for lending and leasing to consumers and businesses.
Moneybarn is the trading style of Moneybarn No. 1 Limited, a company registered in England and Wales with company number 04496573, and Moneybarn Limited, a company registered in England and Wales with company number 02766324. The registered address for these companies is: Athena House, Bedford Road, Petersfield, Hampshire, GU32 3LJ.
Moneybarn’s VAT registration number is 180 5559 52.
Moneybarn Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702781)
Moneybarn No. 1 Limited  is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702780)
