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How it works ›
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TrustScore 4.5 | 12,375 reviews
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About us ›
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TrustScore 4.5 | 12,375 reviews
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TrustScore 4.5 | 12,375 reviews
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Car finance ›
Contact us
Moneybarn are here to support our customers through whatever life might throw their way. Find our contact information below.
Contact us
Moneybarn are here to support our customers through whatever life might throw their way. Find our contact information below.
We're here to help
If you need to get in touch with us, please click on the relevant section below to see our contact details and opening hours.
If you are unable to access information in a format suitable for you there are accessibility options available to you.
If you’re experiencing financial difficulties, we want to help. Please reach out to us and we’ll help to find the best solution, suitable for your personal circumstances.
Please choose one of the options below and we’ll be able to help.
If you have a Conditional Sale agreement, and your agreement number is 6-7 digits long, please contact our Customer Services Team, using the details below:
Phone: 0330 555 1230
Email: customerservices@moneybarn.com
When we’re available
Monday to Friday: 8.30am – 7pm (excluding bank holidays)
Saturday: 9am – 4pm
When we’re receiving a high volume of calls you might have to wait a while to speak to us. We appreciate your patience and understanding.
Your Account
You can also make a payment at any time by calling us and following the relevant options, which will take you through our automated payment service.
Alternatively you can manage your account by using the My Moneybarn online portal.
Here you can:
- Make a payment
- Find out when your next payment is due
- Change your Direct Debit payment date
- See your current balance
- Send us a secure message
If you have a Moneybarn PCH agreement, and your agreement number starts with PCH, please contact our Customer Services Team, using the details below:
Phone: 0330 555 9401
Email: help@moneybarn.com
Monday to Friday: 9am-5.30pm (excluding bank holidays).
If our service has been unsatisfactory, then we’d like to know. If you’d like to raise a new complaint, then please follow our complaints process, or if you’d if you’d like to speak to us about an existing complaint please see the details below:
Phone: 0330 555 1230
Email: complaints@moneybarn.com
Monday to Friday: 9am-5:30pm (excluding bank holidays)
If you’d like an update on an existing complaint then please contact our complaints team.
If you are looking for help financing a new vehicle, please get in touch with our sales team.
Email: directsales@moneybarn.com
Phone: 0330 555 2505
Monday to Thursday: 9am-5:30pm
Friday: 9am-3:35pm
Saturday: 9am-5:30pm
(excluding bank holidays)
If you’d like to work for us, then we’d love to hear from you. We’re always on the lookout for new talent to join our team. Please get in touch with our recruitment team.
Email: careers@moneybarn.com
Monday to Friday: 9am-5:30pm (excluding bank holidays)
Please be aware that we are unable to offer a phone service until further notice. We appreciate your patience at this time.
You can find more information about working at Moneybarn, including our current career listings and hiring process.
Our head office is based in the lovely leafy green county of Hampshire, in the town of Petersfield.
If you’d like to write to us, or you’re arranging a visit, then you can find us at:
Moneybarn
Athena House,
Bedford Road,
Petersfield
Hampshire
GU32 3LJ
We're here to help
If you need to get in touch with us, please click on the relevant section below to see our contact details and opening hours.
If you are unable to access information in a format suitable for you there are accessibility options available to you.
If you’re experiencing financial difficulties, we want to help. Please reach out to us and we’ll help to find the best solution, suitable for your personal circumstances.
Please choose on one of the options below and we’ll be able to help.
If you have a Conditional Sale agreement, and your agreement number is 6-7 digits long, please contact our Customer Services Team, using the details below:
Phone: 0330 555 1230
Email: customerservices@moneybarn.com
When we’re available
Monday to Friday: 8.30am – 7pm (excluding bank holidays)
Saturday: 9am – 4pm
When we’re receiving a high volume of calls you might have to wait a while to speak to us. We appreciate your patience and understanding.
Your Account
You can also make a payment at any time by calling us and following the relevant options, which will take you through our automated payment service.
Alternatively you can manage your account by using the My Moneybarn online portal.
Here you can:
- Make a payment
- Find out when your next payment is due
- Change your Direct Debit payment date
- See your current balance
- Send us a secure message
If you have a Moneybarn PCH agreement, and your agreement number starts with PCH, please contact our Customer Services Team, using the details below:
Phone: 0330 555 9401
Email: help@moneybarn.com
Monday to Friday: 9am-5.30pm (excluding bank holidays).
If our service has been unsatisfactory, then we’d like to know. If you’d like to raise a new complaint, then please follow our complaints process, or if you’d if you’d like to speak to us about an existing complaint please see the details below:
Phone: 0330 555 1230
Email: complaints@moneybarn.com
Monday to Friday: 9am-5:30pm (excluding bank holidays)
If you’d like an update on an existing complaint then please contact our complaints team.
If you are looking for help financing a new vehicle, please get in touch with our sales team.
Email: directsales@moneybarn.com
Phone: 0330 555 2505
Monday to Thursday: 9am-5:30pm
Friday: 9am-3:35pm
Saturday: 9am-5:30pm
(excluding bank holidays)
If you’d like to work for us, then we’d love to hear from you. We’re always on the lookout for new talent to join our team. Please get in touch with our recruitment team.
Email: careers@moneybarn.com
Monday to Friday: 9am-5:30pm (excluding bank holidays)
Please be aware that we are unable to offer a phone service until further notice. We appreciate your patience at this time.
You can find more information about working at Moneybarn, including our current career listings and hiring process.
Our head office is based in the lovely leafy green county of Hampshire, in the town of Petersfield.
If you’d like to write to us, or you’re arranging a visit, then you can find us at:
Moneybarn
Athena House,
Bedford Road,
Petersfield
Hampshire
GU32 3LJ
For a better road ahead
Moneybarn is a member of the Finance and Leasing Association, the official trade organisation of the motor finance industry. The FLA promotes best practice in the motor finance industry for lending and leasing to consumers and businesses.
Moneybarn is the trading style of Moneybarn No. 1 Limited, a company registered in England and Wales with company number 04496573, and Moneybarn Limited, a company registered in England and Wales with company number 02766324. The registered address for these companies is: Athena House, Bedford Road, Petersfield, Hampshire, GU32 3LJ.
Moneybarn’s VAT registration number is 180 5559 52.
Moneybarn Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702781)
Moneybarn No. 1 Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702780)
