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About us

With a firm focus on responsible lending, we help people to access finance even if their credit rating is less than perfect.

Home > About us

About us

With a firm focus on responsible lending, we help people to access finance even if their credit rating is less than perfect.

We are one of the UK’s leading lenders of specialist car, van, and motorbike finance.

We’re experts in helping customers to access finance when they might have struggled to get approval from mainstream lenders. Our customers represent 1 in 5 of UK adults who have a poor credit history but need a reliable vehicle to suit their lifestyle and financial situation.

David Shrimpton, Managing Director

We are one of the UK’s leading lenders of specialist car, van, and motorbike finance.

We’re experts in helping customers to access finance when they might have struggled to get approval from mainstream lenders. Our customers represent 1 in 5 of UK adults who have a poor credit history but need a reliable vehicle to suit their lifestyle and financial situation.

David Shrimpton, Managing Director

How we operate

Our lending decision is based on how much an individual can reasonably afford to spend on finance each month, and this ensures that our customers are comfortable with their agreement.

We have an expert credit team committed to reviewing our products to make sure they meet the changing needs of our customers, and we make sure our customers can access reliable vehicles. We work with a large network of introducers, and we are passionate about providing the best possible service to our customers and partners.

We’re passionate about providing finance that suits the needs of customers who may not have the best credit score. Our commitment to achieving good customer outcomes has won various industry awards. In the last 12 months we were awarded ‘Sub-Prime Lender of the Year’ and ‘Independent Finance Provider of the Year’ at the Motor Finance Europe Awards 2021; ‘Specialist Lender of the Year’ and ‘Vehicle Finance Provider of the Year’ at the National Credit Awards 2021; and the Feefo Platinum Award 2021 for customer experience.

Most recently we won ‘Responsible Lender of the Year’ at the Credit Awards 2022, reflecting our hard work, passion, and dedication to delivering the best possible product and experience for our customers and partners.

Our lending decision is based on how much an individual can reasonably afford to spend on finance each month, and this ensures that our customers are comfortable with their agreement.

Our customers

We’re here to help customers finance reliable cars, vans, and motorbikes, but we’re also here to make sure they have a great experience with us. Our customers may be new to credit, be self-employed or had a had a problem such as a CCJ or an IVA in the past, but we know that this does not change their need for vehicle finance. We’re proud that most of our customers rate us as ‘Excellent’ on Trustpilot. You can read our latest customer reviews.

Our customers

"I've had a brilliant experience with Moneybarn, and I've received nothing but great customer service"

Read Natasha's story

"Even when I’ve fallen behind on payments, they have made me feel relaxed about paying it back"

Read Warren's story

"By giving me finance to buy a bike, Moneybarn have helped me to enjoy my life again"

Read Raymond's story

"I've had a brilliant experience with Moneybarn, and I've received nothing but great customer service"

Read Natasha's story

"Even when I’ve fallen behind on payments, they have made me feel relaxed about paying it back"

Read Warren's story

"By giving me finance to buy a bike, Moneybarn have helped me to enjoy my life again"

Read Raymond's story

What drives us

Be hungry for better

We seek our opportunities for constant improvement, as well as having conversations that will help us move that on, even when it’s tough.

Put the customer on the team

We make every decision with our customers in mind, as well as owning the trade-off between commercial and customer impact.

Act like it’s yours

We don’t shy away from responsibility and we each do our bit to be better every day to improve performance and maximise value.

Be hungry for better

We seek our opportunities for constant improvement, as well as having conversations that will help us move that on, even when it’s tough.

Put the customer on the team

We make every decision with our customers in mind, as well as owning the trade-off between commercial and customer impact.

Act like it’s yours

We don’t shy away from responsibility and we each do our bit to be better every day to improve performance and maximise value.

Corporate

In 2014 Moneybarn was acquired by the Provident Financial Group (PFG), a FTSE 250 company who provides specialist finance to over 14 million UK customers.

Who are PFG?

PFG provide a helping hand to 1 in 5 UK adults who cannot access finance from mainstream lenders and banks. The Group’s sole focus is developing the best possible banking products and services for customers, making it easy for them to access finance from a responsible lender.

PFG’s purpose

Our purpose is simple. We help put people on a path to a better everyday life. We do this by providing finance that is suited to their needs and budget, and we make sure our products are responsible and sustainable so that we provide the best possible service for our customers.

Moneybarn and PFG are proud to invest in activities that support local community projects and activities that boost education and skills that could improve someone’s ability to get credit. The Group has a clear understanding of what financial inclusion and social mobility mean for our customers, and we are proud of the successes that our Social Impact Programme has on supporting these issues.

We focus on how we can improve the life of our customers, support education and how we can enhance communities, all of which support the UN Sustainable Development Goals.

As a company we believe in building a fair, equal and inclusive culture for all our colleagues and have taken progressive steps to ensure this is the case. For further details please have a read of our Gender Pay Gap Report.

In 2014 Moneybarn was acquired by the Provident Financial Group (PFG), a FTSE 250 company who provides specialist finance to over 14 million UK customers.

Who are PFG?

PFG’s purpose

We focus on how we can improve the life of our customers, support education and how we can enhance communities, all of which support the UN Sustainable Development Goals.

Bad credit? No problem

If you’ve been suffering with a bad credit history, you’re in good hands. As bad credit car finance specialists, Moneybarn understand that you still need a reliable vehicle to get to work.

Our leadership team

We asked the Moneybarn leadership team what, in their words, makes Moneybarn a great place to work. Find out what they said here.

Customer reviews

We pride ourselves on providing a service that our customers love, in a way that is simple to understand and easy to use. Find out what our customers say about us.

For a better road ahead

Moneybarn is a member of the Finance and Leasing Association, the official trade organisation of the motor finance industry. The FLA promotes best practice in the motor finance industry for lending and leasing to consumers and businesses.

Moneybarn is the trading style of Moneybarn No. 1 Limited, a company registered in England and Wales with company number 04496573, and Moneybarn Limited, a company registered in England and Wales with company number 02766324. The registered address for these companies is: Athena House, Bedford Road, Petersfield, Hampshire, GU32 3LJ.

Moneybarn’s VAT registration number is 180 5559 52.

Moneybarn Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702781)

Moneybarn No. 1 Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702780)