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Existing customers
- What’s the best way to get in touch with you regarding my agreement?
- I’m worried about the coronavirus (COVID-19) situation, but I think I can still keep paying for now, what should I do/ when should I contact you?
- How do I register for your online customer portal and what can I use it to do?
- Where can I find the latest information about the best way to contact you/ when your office is open?
- I’ve emailed you about my agreement but haven’t heard back. How can I get support at the current time?
- I’m struggling to get through to you by phone/ your phone lines are closed and I need support regarding my vehicle finance agreement. How can I speak to someone?
- I‘ve had to stay off work due to the current situation with COVID-19 and I’m not receiving an income so can’t pay the vehicle finance payment. Will there be any option to postpone payments or will the car be taken off me?
- Are there any plans to offer deferred payment options to customers who may be laid off, made redundant or put on Statutory Sick Pay?
- My business/ income has been reduced or stopped because of the impact of coronavirus (COVID-19), what support can you offer me regarding my vehicle finance payments?
- I’m currently self-isolating and unable to work, what support can you offer me as I won’t be able to make my finance payments or I may need to reduce them?
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The application process
- What sources of income do you accept?
- Will the credit check affect my credit score?
- What is a soft credit search?
- Does Moneybarn offer guaranteed vehicle finance?
- If I have poor credit will you still consider offering vehicle finance to me?
- What are your pre-application criteria?
- Why have you declined my application? Where can I find out further details?
- I’m in the Armed Forces – will you consider me for vehicle finance?
- What can I do to speed up my application?
- If I’m not accepted, what can I do?
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Your questions about coronavirus
- What’s the best way to get in touch with you regarding my agreement?
- I’m worried about the coronavirus (COVID-19) situation, but I think I can still keep paying for now, what should I do/ when should I contact you?
- How do I register for your online customer portal and what can I use it to do?
- Where can I find the latest information about the best way to contact you/ when your office is open?
- I’ve emailed you about my agreement but haven’t heard back. How can I get support at the current time?
- I’m struggling to get through to you by phone/ your phone lines are closed and I need support regarding my vehicle finance agreement. How can I speak to someone?
- I‘ve had to stay off work due to the current situation with COVID-19 and I’m not receiving an income so can’t pay the vehicle finance payment. Will there be any option to postpone payments or will the car be taken off me?
- Are there any plans to offer deferred payment options to customers who may be laid off, made redundant or put on Statutory Sick Pay?
- My business/ income has been reduced or stopped because of the impact of coronavirus (COVID-19), what support can you offer me regarding my vehicle finance payments?
- I’m currently self-isolating and unable to work, what support can you offer me as I won’t be able to make my finance payments or I may need to reduce them?
Blog posts
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Advice and Tips
- How to avoid silly MOT failures
- How often should you service your vehicle?
- What’s an APR and what does it mean?
- 6 apps to save you money
- How to care for your car this winter
- Top 10 cheapest cars to insure
- The best driving apps for your new car
- Warning signs: dashboard lights you shouldn’t ignore
- Best motorbike routes to take this summer
- What to look out for when you test-drive
- 5 easy ways to save money on your commute
- 6 reasons your car finance has been refused
- Setting up as a Sole Trader
- How to prepare for your first motorcycle road trip
- Motorbike Maintenance
- How to sell your car
- How to check your car oil
- What to do if your car breaks down
- The car modifications check-list
- What do lenders typically look for?
- Petrol or Diesel
- 3 credit red flags you didn’t know about
- New Car vs Used Car
- 6 things to think about when buying a new car
- 8 Steps for Selling Your Car
- How to develop a good credit history
- What to avoid when looking for bad credit car finance
- What should I do if I’ve been refused car finance?
- 5 Step Guide to Saving Petrol
- How Young Drivers Can Beat High Insurance Premiums and Still Drive a Nice Car
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Latest Motor News
- Dangerous Christmas Number 1’s
- Watch out: Theft of catalytic converters are on the rise
- UK’s driving test pass rates
- What if fictional cars were redesigned by car brands?
- Dangerous Driving Songs
- The Cost of Car Ownership
- Man vs Machine – How Will Self-Driving Cars Change Travel?
- 13 graphs that accurately sum up driving
- UK driving test results visualised
- How to get the best deal when you sell your car
- Why improving your credit score can help you
- How do I get car finance with no credit?
- Top 10 Most Annoying Driving Habits
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Moneybarn News
- Moneybarn is now offering finance in Northern Ireland
- Moneybarn is a Lending Awards finalist 2019
- Moneybarn win at the Motor Finance Awards
- Best company to work for in car finance
- Provident Financial Group Corporate Responsibility Report 2017
- Moneybarn win Best Specialist Car Finance Provider 2017
- Moneybarn awarded Feefo Gold Trusted Service Award 2017
- Motor Power 50 features two Moneybarn Execs
For a better road ahead
Moneybarn is a member of the Finance and Leasing Association, the official trade organisation of the motor finance industry. The FLA promotes best practice in the motor finance industry for lending and leasing to consumers and businesses.
Moneybarn is the trading style of Moneybarn No. 1 Limited, a company registered in England and Wales with company number 04496573, and Moneybarn Limited, a company registered in England and Wales with company number 02766324. The registered address for these companies is: Athena House, Bedford Road, Petersfield, Hampshire, GU32 3LJ.
Moneybarn’s VAT registration number is 180 5559 52.
Moneybarn Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702781)
Moneybarn No. 1 Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702780)
