FAQs - Your questions about coronavirus

Even if I’ve agreed a payment holiday, am I able to keep clearing my current arrears?

Sam Wooller, Customer Experience Communications Manager
Thursday, 02 April 2020

If you have an arrears balance on your agreement but you can afford to make full or partial payments against those arrears, then we’d encourage you to do so to get back up to date and reduce the negative impact on your credit score.

You can make a manual debit card payment online at www.moneybarn.com/my-moneybarn.

If you scroll down the page at that link, you’ll see you can make an online payment directly without needing to register or log in to our portal (“If you just want to make a payment online”).

You can also register for our My Moneybarn online portal if you want to, which will allow you to make payments, view your specific agreement information or send us a secure message.