FAQs - Your questions about coronavirus

What’s the best way to get in touch with you regarding my agreement?

Sam Wooller, Customer Experience Communications Manager
Wednesday, 25 March 2020

The best way to get in touch and manage your account is to use our My Moneybarn online portal. You can use the portal to make an online payment, view your key agreement details, or message us securely.

Messaging us via the portal means we can identify and verify you straight away. We can then have a full conversation by email about your specific agreement and circumstances.

If you do need to reach out to us via another channel, please head to our ‘Contact us’ page to view up-to-date information about the best way to reach us and when we’re available.

By Sarah Jane