FAQs - Existing customers

Will my Payment Holiday have any negative impact on my credit worthiness?

Sam Wooller, Customer Experience Communications Manager
Thursday, 30 April 2020

When we agree a Payment Holiday with you, we will freeze the status of your credit file immediately. This will keep your credit file status exactly as it was before the payment holiday. However, it is important to know that we cannot guarantee this will not impact your ability to get credit, but it should reduce or prevent any negative impact.