FAQs - The application process

What is a soft credit search?

Sam Wooller, Customer Experience Communications Manager
Thursday, 23 March 2017

The difference between a soft credit check and a hard credit check is important to know when applying for any type of finance.

A soft credit search is an initial credit check which doesn’t leave a footprint on your credit file. We only ever will conduct a soft credit search on your initial application.

A hard credit check is visible to other lenders and shows if you’ve been declined for finance or make multiple initial applications. This can negatively impact on your credit score and could make it harder for you to get finance in the future. We will only ever conduct a hard credit search once you’ve found the vehicle you want to finance and are happy for us to proceed.

Take a look at our application process, to visually see at what stage we do a soft search and a hard search.