FAQs - The application process

What can I do to speed up my application?

Sam Wooller, Customer Experience Communications Manager
Wednesday, 13 July 2016

Our main focus is on ensuring the agreement is affordable and sustainable for you, but we also try to balance this with making the application process as easy and quick as possible. You can help us speed up the process by having the necessary documentation to hand when applying. We will normally ask you for a copy of your valid UK driving licence to prove your identity. We may also need to ask you for documentation (e.g. payslips) to confirm our affordability calculations. If we can’t obtain the documentation we need from you or your introducer, this can increase the time it takes us to process your application.