Customer Stories – Darren

Sam Wooller, Customer Experience Communications Manager, Monday, 15 November 2021
Updated: Tuesday, 13 February 2024

I live on the South Coast with my partner and 2 twin boys who are 7 years old. During the week I work as a pest controller, I enjoy my job, but my real passion is being able to take my classic Lambretta scooter out for a ride. Since having kids I’ve been able to do this less but I try to get out when I can which I’m sure most parents can understand! We also have an English Bulldog named Frank, a cat called Penguin and a tortoise called Percy, so it’s safe to say we live in a busy house.

A couple of years ago I found myself out of work for a few months, and during this time I received a CCJ. Because of this my credit score was affected massively and I just thought I wouldn’t be able to get a car on finance as nobody would accept me.

I live on the South Coast with my partner and 2 twin boys who are 7 years old. During the week I work as a pest controller, I enjoy my job, but my real passion is being able to take my classic Lambretta scooter out for a ride.

Since having kids I’ve been able to do this less but I try to get out when I can which I’m sure most parents can understand! We also have an English Bulldog named Frank, a cat called Penguin and a tortoise called Percy, so it’s safe to say we live in a busy house.

A couple of years ago I found myself out of work for a few months, and during this time I received a CCJ. Because of this my credit score was affected massively and I just thought I wouldn’t be able to get a car on finance as nobody would accept me.

They’ve always been upfront and honest with me but have never come across overly serious, which puts me at ease.
They’ve always been upfront and honest with me but have never come across overly serious, which puts me at ease.

I started to need a new car as my kids were getting older and I only had a 3-door car at the time, so it just became impractical. I found Moneybarn through an internet search, and saw a lot of positive reviews. They seemed trustworthy from the get-go, but most importantly they accepted me with the credit score I had! When I started my application with them, they were not pushy, which was another thing I really appreciated.

Since financing my car through Moneybarn it’s now a lot easier to take my children to all the different places they need/want to go, it’s bigger and a lot more suitable for my needs. From that perspective it’s made my life a hell of a lot easier, which I’m very grateful for!

I started to need a new car as my kids were getting older and I only had a 3-door car at the time, so it just became impractical. I found Moneybarn through an internet search, and saw a lot of positive reviews.

They seemed trustworthy from the get-go, but most importantly they accepted me with the credit score I had! When I started my application with them, they were not pushy, which was another thing I really appreciated.

Since financing my car through Moneybarn it’s now a lot easier to take my children to all the different places they need/want to go, it’s bigger and a lot more suitable for my needs. From that perspective it’s made my life a hell of a lot easier, which I’m very grateful for!

Moneybarn customer Darren with his car
customers car
Moneybarn customer Darren with his car
customers car

I’ve seen my credit score increasing since I started my agreement with Moneybarn, which is another reason I’m extremely happy with them. I would recommend to any friend or family member who was in a similar situation, not only have they been able to help me get a more practical car, but I can always reach them when I want to and there was great communication throughout the application process.

I never thought that I would be accepted for finance with my bad credit rating. Initially I was surprised that I was accepted and was a little sceptical of the whole process as I was so shocked. But it could not have been easier, and I can’t recommend Moneybarn highly enough. They’ve always been upfront and honest with me but have never come across overly serious, which puts me at ease.

I’ve seen my credit score increasing since I started my agreement with Moneybarn, which is another reason I’m extremely happy with them.

I would recommend to any friend or family member who was in a similar situation, not only have they been able to help me get a more practical car, but I can always reach them when I want to and there was great communication throughout the application process.

I never thought that I would be accepted for finance with my bad credit rating. Initially I was surprised that I was accepted and was a little sceptical of the whole process as I was so shocked.

But it could not have been easier, and I can’t recommend Moneybarn highly enough. They’ve always been upfront and honest with me but have never come across overly serious, which puts me at ease.

Catching up with Darren

We caught up with Darren, a few years on, to see how he’s now finding his Moneybarn vehicle finance agreement…

Since we last spoke, there’s been no changes to life. I am very happy with my vehicle as it’s a much better size for my family, and it helps me to get the kids around and go shopping. It is very reliable and in the summer the air con has been very handy. Plus, it helps me to enjoy my hobbies as I can now fit bikes in the back, there’s plenty of room.

I am very satisfied that I chose Moneybarn for vehicle finance and paying my monthly payments has been extremely easy, I’ve had no issues. I would continue to recommend them to friends and family as the application process was simple, and the finance was arranged with the garage making it stress free from my end.

Being a Moneybarn customer makes me feel content, I couldn’t ask for anymore. I feel content because the process was easy and I haven’t been bombarded with emails I don’t need. I have been kept informed of anything important ahead of time and have been made to feel valued as a customer.

So, the communication has been perfect, very positive, I couldn’t fault it. They’ve even emailed me before to advise there was help if required due to the cost of living rise, which was reassuring.

As a thank you to Darren for taking time to share his story with us, we have sent him some vouchers to enjoy.

Catching up with Darren

We caught up with Darren, a few years on, to see how he’s now finding his Moneybarn vehicle finance agreement…

Since we last spoke, there’s been no changes to life. I am very happy with my vehicle as it’s a much better size for my family, and it helps me to get the kids around and go shopping.

It is very reliable and in the summer the air con has been very handy. Plus, it helps me to enjoy my hobbies as I can now fit bikes in the back, there’s plenty of room.

I am very satisfied that I chose Moneybarn for vehicle finance and paying my monthly payments has been extremely easy, I’ve had no issues. I would continue to recommend them to friends and family as the application process was simple, and the finance was arranged with the garage making it stress free from my end.

Being a Moneybarn customer makes me feel content, I couldn’t ask for anymore. I feel content because the process was easy and I haven’t been bombarded with emails I don’t need. I have been kept informed of anything important ahead of time and have been made to feel valued as a customer.

So, the communication has been perfect, very positive, I couldn’t fault it. They’ve even emailed me before to advise there was help if required due to the cost of living rise, which was reassuring.

As a thank you to Darren for taking time to share his story with us, we have sent him some vouchers to enjoy.

 
Sam Wooller, Customer Experience Communications Manager
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