Customer Stories – Jason

Sam Wooller, Customer Experience Communications Manager, Wednesday, 08 September 2021
Updated: Tuesday, 27 September 2022

I’ve had an agreement with Moneybarn since June 2019 and cannot thank them enough for their help in getting me a new motorbike!

I live in Wales right on the coast with 3 snakes named Houdini, Shakey and Sid. For a living I drive trucks, which are normally the big articulated fridge lorries which means I’m often driving long distances for work. But that doesn’t mean I don’t love riding my motorbike in my spare time.

I also have a few different hobbies including riding my motorbike and mountain biking but my new favourite thing at the moment is making pizzas in my pizza oven. I make the best woodfired pizzas ever, even though I do say so myself.

Jason with motorbike

I knew I wanted a new motorbike, so I did a little bit of internet research which helped me find Moneybarn. I knew I needed to look for a specific company who would finance me, as I have a CCJ on my credit record.  

When I got in touch with Moneybarn they were the quickest to answer the phone, and from then on the process was just super easy. There were also no heavy sales techniques, and they also seemed the fairest and most upfront company I’d spoken to.

I love bikes, and just wanted a bike that was better than the one I already had. I decided on a Honda as I know they have bullet proof engines, plus they look good and hold their value. I was looking for one with low mileage, a full-service history, it had to be attractive and also have good performance.

Moneybarn has helped me finance a new bike which has given me the ability to get away when I want, so yes you could say they’ve helped me on a better road ahead! Riding my bike gives me peace and takes my mind off other things as all my concentration goes on riding and nothing else seems to matter. Because of this my motorbike is much more than just a vehicle and a hobby, but it’s my way of relaxing and giving myself some headspace.

Without Moneybarn and the vehicle finance they provided me with I wouldn’t have been liberated to drive a bike for pure enjoyment or to better my general wellbeing. It’s been amazing to have this back in my life.

Not only have they given me the opportunity to purchase my bike, but every time I’ve spoken to them they have been extremely helpful, and explained answers to my questions in a way which I understood straight away. None of that finance jargon that you often hear!

A customers motorbike
Without Moneybarn and the vehicle finance they provided me with I wouldn’t have been liberated to drive a bike for pure enjoyment or to better my general wellbeing. It’s been amazing to have this back in my life.

I never felt rushed by them, and they gave me everything I needed to know in a straightforward and friendly way. I really felt like the sales agent understood me, and most importantly I understood the information they were giving me.

Since the start of my agreement, I’ve contacted Moneybarn on quite a few occasions and found it easy to find their telephone number and they have always answered my calls quickly. The way in which I’ve been dealt with as well was also exceptional.

I would recommend Moneybarn to anyone who asks, and to be honest I already have done to a few of my friends and family!

If you’re like Jason, and you’d like to share your experience with us, please email marketing@moneybarn.com

 

As a thank you to Jason for taking time to share his story with us, we have sent him some vouchers to enjoy.

 
Sam Wooller, Customer Experience Communications Manager
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