Customer Stories – Warren

Sam Wooller, Customer Experience Communications Manager, Wednesday, 27 April 2022
Updated: Tuesday, 27 September 2022

I live in Devon with my wife and 2 amazing children, my daughter is 12 and my son is 9. My interests are quite varied, but I do enjoy reading up on history and science as well as taking part in kickboxing and occasionally playing the guitar. Told you they were varied!

I run my own business which specialises in textile cleaning and restoration, and without a van I couldn’t work. Prior to me getting my new van I was renting vans to get me to my different jobs. Unfortunately, my previous van had to be repossessed and I went through an IVA, which made getting finance very tricky, but luckily I found Moneybarn. 

Moneybarn were able to finance me for a Transit Custom, which is a van I’ve wanted for a while. Having hired a lot of vans previously I’d driven a lot of different types including a VW transporter and Peugeots, but I found the Transit Custom the easiest to drive with the best visibility. I love my van and I think it’s very smart to the eye, even better it’s cheap to maintain.

I live in Devon with my wife and 2 amazing children, my daughter is 12 and my son is 9. My interests are quite varied, but I do enjoy reading up on history and science as well as taking part in kickboxing and occasionally playing the guitar. Told you they were varied!

I run my own business which specialises in textile cleaning and restoration, and without a van I couldn’t work. Prior to me getting my new van I was renting vans to get me to my different jobs. Unfortunately, my previous van had to be repossessed and I went through an IVA, which made getting finance very tricky, but luckily I found Moneybarn. 

Moneybarn were able to finance me for a Transit Custom, which is a van I’ve wanted for a while. Having hired a lot of vans previously I’d driven a lot of different types including a VW transporter and Peugeots, but I found the Transit Custom the easiest to drive with the best visibility. I love my van and I think it’s very smart to the eye, even better it’s cheap to maintain.

Even when I’ve fallen behind on payments in the past, they have made me feel relaxed about paying it back! I love Moneybarn. They have a real personal touch to the whole process! Thank you!!
Even when I’ve fallen behind on payments in the past, they have made me feel relaxed about paying it back! I love Moneybarn. They have a real personal touch to the whole process! Thank you!!

I mainly use my vehicle for carrying the equipment needed to get from job to job and I’m constantly lifting kit in and out of the van. I see many customers each day and therefore it’s extremely important to me how my van looks, so that people see my business as a professional outfit. I think it adds to the customer service as well.

Since financing my van through Moneybarn I must say that the customer service has been the best! Everyone I’ve spoken to is very easy to talk to, and they made me feel like they were only there for me that day. Not in a rush, and really gave me their time to listen.

I mainly use my vehicle for carrying the equipment needed to get from job to job and I’m constantly lifting kit in and out of the van. I see many customers each day and therefore it’s extremely important to me how my van looks, so that people see my business as a professional outfit. I think it adds to the customer service as well.

Since financing my van through Moneybarn I must say that the customer service has been the best! Everyone I’ve spoken to is very easy to talk to, and they made me feel like they were only there for me that day. Not in a rush, and really gave me their time to listen.

Moneybarn customer in his van
Moneybarn customer by his van
Moneybarn customer in his van
Moneybarn customer by his van

In a nutshell, having my van has been amazing! It’s been great to own the van I’ve always wanted and Moneybarn are always happy when I speak to them. The customer service has been fantastic. The people I speak to always seem to be positive and upbeat. I’ve never had a conversation with someone from Moneybarn that seems like they don’t enjoy their job. Even when I’ve fallen behind on payments in the past, they have made me feel relaxed about paying it back! I love Moneybarn. They have a real personal touch to the whole process! Thank you!!

Moneybarn have given me the ability to work and own my van. With a young family I cannot thank them enough, as without them I honestly don’t know what I would have done. I’m extremely happy with my van and would most definitely recommend them to my friends and family, in fact I already have done a few times!

In a nutshell, having my van has been amazing! It’s been great to own the van I’ve always wanted and Moneybarn are always happy when I speak to them. The customer service has been fantastic. The people I speak to always seem to be positive and upbeat. I’ve never had a conversation with someone from Moneybarn that seems like they don’t enjoy their job. Even when I’ve fallen behind on payments in the past, they have made me feel relaxed about paying it back! I love Moneybarn. They have a real personal touch to the whole process! Thank you!!

Moneybarn have given me the ability to work and own my van. With a young family I cannot thank them enough, as without them I honestly don’t know what I would have done. I’m extremely happy with my van and would most definitely recommend them to my friends and family, in fact I already have done a few times!

As a thank you to Warren for taking the time to share his story with us, we have sent him some vouchers to enjoy.

As a thank you to Warren for taking the time to share his story with us, we have sent him some vouchers to enjoy.

 
Sam Wooller, Customer Experience Communications Manager
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