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Reviews

On average our customers rate our service 4.6 out of 5.

We pride ourselves on providing a service that our customers love, in a way that is simple to understand and easy to use. Find out what our customers say about us.

Anonymous N/A 7 hours ago
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“Car loan”

Fantastic and no pay early fees

Hassan Shazad Slough 15 hours ago
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“My service feedback with Moneybarn”

Amazing company, very pleased with service

Dwane Gollings N/A 16 hours ago
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“Thank you”

For giving me a chance on getting a car with them thank you soooo much

Seymour Bowen N/A 16 hours ago
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“I’m so happy at the moment”

Excellent service couldn’t ask for better

Anonymous N/A 16 hours ago
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“Brilliant service”

Brilliant service. Fast payout so not kept waiting.

Anonymous N/A 18 hours ago
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“My service feedback with Moneybarn”

Great staff, info requested was given over the phone and backed up with email with details of how to settle my account.

Daniel Newham N/A 18 hours ago
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“Very quick and very good service”

Excellent service and made very welcome from start and still up to now. Regular updates and also email before Christmas helping you understand your money and to guide you through Christmas holidays especially when paying bills and your finance on holiday pay. I’ve used other finance companies in the past before discovering money barn and most of the time they complain about the vehicles you choose either age, mileage, price . But money barn just explained at beginning what the age requirements were what is understandable and basically let me loose to find my own vehicle and also assisted me through there third party to help me look while I was at work and once I found my vehicle they garage and paperwork including the payment sent straight out the only problem was the garage wasn’t quick enough. But I will certainly be using money barn again thank you

Anonymous N/A 19 hours ago
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“Excellent service”

Very good and quick service, keep you fully updated and don’t hassle you to buy other products

Anonymous N/A 19 hours ago
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“10/10”

Quick and very good client service

Kevin Day N/A 19 hours ago
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“huge interest rates, praying on the vulnerable and no other option.”

I would like to see annual reviews on those who keep a good payment record and adjust interest accordingly, this would promote return business.

Mia @ Moneybarn

Thank you for your review Kevin. I’m sorry you feel the interest rates were unfair. We set these in a way that allows us to offer finance to those who may struggle to find this elsewhere, which can make them higher than other mainstream lenders to reflect this risk. We do aim to make this very clear in the documents you see before signing up to your agreement with us. Thank you for your suggestions regarding reviewing interest, this feedback will be taken and shared among team to see if we can improve our service for the future. Kind regards, Mia @ Moneybarn.

Tracey James N/A 1 day ago
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“My service feedback with Moneybarn”

The interest was very high but they did not stress me when I missed a payment

Richard Allen N/A 2 days ago
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“They listen and are very helpful”

They listen and are very helpful, happy to resolve any issues. .

Anonymous N/A 2 days ago
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“My service feedback with Moneybarn”

You would have got 5 star but never even got a letter or email when I paid my loan off early. Had emails and text every month to remind me to pay even though it was paid through direct depot very annoying.

Mia @ Moneybarn

Thank you for your review. If you wanted a clearance email from us you can call us on 0330 555 1230 so we can request this specifically for you. Alternatively, you will also receive an end of contract via post that will be with you in due course. Thank you for your patience. Kind regards, Mia @ Moneybarn.

Anonymous N/A 2 days ago
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“Speedy process.. No hassle. Final statement on time.”

Convenient and efficient service.

Ravinder Kaur Manchester 2 days ago
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“My service feedback with Moneybarn”

Excellent service helpful ✌🏻👍🏻Really happy with them .. definitely referring to my friends and relatives

Anonymous N/A 2 days ago
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“Excellent service”

A Very good

Kate Snell N/A 2 days ago
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“My service feedback with Moneybarn”

Great service

Anonymous N/A 2 days ago
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“My service feedback with Moneybarn”

Buying the car through Moneybarn was easy. Very helpful. After this I didn't need to contact them much. Overall good.

Fasih Chaudhry N/A 3 days ago
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“My service feedback with Moneybarn”

Highly Recommended

Mia @ Moneybarn

Thanks for your review Fasih. Have a lovely day :) . Kind regards, Mia @ Moneybarn.

Anonymous N/A 3 days ago
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“Excellent”

Great customer service and fast decision. Bought my car in days thanks to Moneybarn.

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