We pride ourselves on providing a service that our customers love, in a way that is simple to understand and easy to use. Find out what our customers say about us.
Everything simple and easy to deal with
Yes I had first class service would recommend to use them again , always paid on time no problems
been asking for months for some one to call me
Hi and thank you for your review. I can see that you have been asking for a call back and I can also see that we have tried to get in touch. It may be that we do not have the correct contact details for you or that you are unavailable when we call. You may find it easier to register on our customer portal at www.moneybarn.com/my-moneybarn. That way you can send us a secure electronic message and provide the correct contact details or best time to call and we can get in touch. Thanks again for your review. Jason @ Moneybarn
well Jason i am a customer of moneybar and I have registered on there portal and you have got my email but you don't ever respond to that
Professional very helpful.
Yes I would recommend
Quality service all round and would use moneybarn again
Continue with the good work it has been great 👍
Good service and no issues during the term of the loan. Dip in performance due to seemingly slower response to refunding a direct debit amount once the account was settled.
Neve had an issue with the lender
Helpful and listens to customers needs.
Gave us the finance when we needed it the most, it was easy process and a speedy one we ended up getting the car we wanted even with not such a good credit rating at the time, you’ve also helped build my credit score,
To include the offered opportunity to reduce the higher rate of the hire purchase loan for higher risk applicants.
The benefit of this is encouraging responsibility and positive change to improve their own credit rating and financial stability to be able to afford an earlier settlement - thereby reducing the overall expense.
If this is a current term, this could be advertised much more clearly, for the benefit, trust, and loyalty gained from transparency.
Hi Joseph, thank you so much for your thoughtful review and suggestion. Helping our customers to repair their credit score is one of our main areas of focus and your suggestion has been, and will continue to be, considered. We do offer a loyalty scheme for existing customer's where, if eligible, we can offer further finance at a lower rate so your suggestion to be more transparent with that information has been taken on board. Thanks again for your review and enjoy your new vehicle. Jason @ Moneybarn
I would definitely recommend Moneybarn. They are very efficient and helpful
So easy and quick to sort out
Good company and also gave me a payment break that helped alot during lockdown
Very easy to access your website
I would use you again. I was in a right pickle, drowned my car and due to ex wife debts and that I couldn’t get a loan from anywhere. The service was easy and straight forward. Very helpful customer service team and just brilliant all round. Company is not judgemental and helped me to get a car which no other loan company or bank would help me, so I manage to keep me job and my place.
My account on my credit file shows a missed payment.this payment was because of the death of both my parents,of which I made you aware.we arranged a payment plan and my account finished on the date of the agreement.i will never use your services again,and indeed will tell others to stay well clear of your company.yours.Mr Williams
Hi Mr Williams, thank you for your review. I'm really sorry to hear about the passing of both of your parents, this must have been an incredibly difficult time for you and I hope you have the correct support in place to help you cope with that. I'm glad we were able to help by getting an affordable payment plan in place for you so you could catch up with your agreement. We are obligated to report any missed payment to the credit reference agencies, even if there is an arrangement in place, and we need to keep reporting that until the missed payment has been cleared. I hope we helped in making sure you cleared those arrears in the fastest and most affordable way possible so that the impact to your credit rating was kept to a minimum. Thanks, Jason @ Moneybarn.
Looked after me very well thank you
I have already rated you
Representative example: £9,948 repayable over 58 months. 57 monthly payments of £317.39. Representative 31.9% APR. Total amount payable is £18,091.23. Subject to affordability and you could risk losing your vehicle if you do not keep up payments.