Moneybarn News

Moneybarn wins ‘Responsible Lender of the Year’ at Credit Awards 2022!

Bill Scotney, Commercial Director
Wednesday, 13 July 2022

We are delighted to announce that we have been named as ‘Responsible Lender of the Year’ at the Credit Awards 2022! Credit Strategy hosted The Credit Awards on 30 June in London, a ceremony knows as ‘the biggest and most respected awards programme in the credit and financial services industry’. 

We are delighted to announce that we have been named as ‘Responsible Lender of the Year’ at the Credit Awards 2022! Credit Strategy hosted The Credit Awards on 30 June in London, a ceremony knows as ‘the biggest and most respected awards programme in the credit and financial services industry’. 

Credit Awards 2022
Credit Awards 2022

Why did Moneybarn win this award?

Why did Moneybarn win this award?

To us, being a responsible lender isn’t just about following regulations, it’s about our culture. Everything we do, throughout the entire organisation, ensures all decisions have our customer’s best interests in mind. We work with customers to build a relationship and consider how we can offer the best possible service. Assessing affordability accurately is key to being a responsible lender and in 2021 we upgraded the way we do this. In 2021 we introduced an open banking service which means our affordability review is more detailed and accurate, but it also is a faster and more secure service for our customers.

Being a responsible finance lender also means looking after the way in which we process data. In 2022 we also introduced a bespoke Data Protection Framework which is followed by all colleagues and uses award winning privacy software to make our business as secure as possible.

 

Although we put the customer first in all that we do, we’ll only lend if it’s responsible to do so, constantly balancing between customer experience and lending safely. 

To us, being a responsible lender isn’t just about following regulations, it’s about our culture. Everything we do, throughout the entire organisation, ensures all decisions have our customer’s best interests in mind. We work with customers to build a relationship and consider how we can offer the best possible service. Assessing affordability accurately is key to being a responsible lender and in 2021 we upgraded the way we do this. In 2021 we introduced an open banking service which means our affordability review is more detailed and accurate, but it also is a faster and more secure service for our customers.

Being a responsible finance lender also means looking after the way in which we process data. In 2022 we also introduced a bespoke Data Protection Framework which is followed by all colleagues and uses award winning privacy software to make our business as secure as possible.

 

Although we put the customer first in all that we do, we’ll only lend if it’s responsible to do so, constantly balancing between customer experience and lending safely. 

“It truly shows our focus on delivering the best possible service and financial outcomes for our customers. It demonstrates how we are living our purpose of helping people on a path to a better everyday life.” 

David Shrimpton, 
Managing Director, Moneybarn

 

Commenting on the award, Managing Director David Shrimpton said: “Winning ‘Responsible Lender of the Year’ is a huge achievement for us. It truly shows our focus delivering the best possible service and financial outcomes for our customers. It demonstrates how we are living our purpose of helping put people on a path to a better everyday life. I genuinely couldn’t be more proud. 

This award reflects the hard work, passion and dedication of all our staff and our fantastic partners to drive the business forward. Thank you to everyone.”

 

Moneybarn was also named as a finalist for ‘Best Company to Work For’ and Contact Centre Team Leader Liberty Garrett was named as a finalist in ‘Rising Star of the Year’ category. 

 

David Shrimpton

“It truly shows our focus on delivering the best possible service and financial outcomes for our customers. It demonstrates how we are living our purpose of helping people on a path to a better everyday life.” 

David Shrimpton, 
Managing Director, Moneybarn

 

Commenting on the award, Managing Director David Shrimpton said: “Winning ‘Responsible Lender of the Year’ is a huge achievement for us. It truly shows our focus delivering the best possible service and financial outcomes for our customers. It demonstrates how we are living our purpose of helping put people on a path to a better everyday life. I genuinely couldn’t be more proud. 

This award reflects the hard work, passion and dedication of all our staff and our fantastic partners to drive the business forward. Thank you to everyone.”

 

Moneybarn was also named as a finalist for ‘Best Company to Work For’ and Contact Centre Team Leader Liberty Garrett was named as a finalist in ‘Rising Star of the Year’ category. 

 

David Shrimpton
Credit Award ceremony 2022
Credit Award ceremony 2022
Bill Scotney, Commercial Director
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