FAQs - Financial difficulties

Find out more as we answer some frequently asked questions from existing customers about financial difficulty and how we could help.

Moneybarn is a member of the Finance and Leasing Association, the official trade organisation of the motor finance industry. The FLA promotes best practice in the motor finance industry for lending and leasing to consumers and businesses.

Moneybarn is the trading style of Moneybarn No. 1 Limited, a company registered in England and Wales with company number 04496573, and Moneybarn Limited, a company registered in England and Wales with company number 02766324. The registered address for these companies is: Athena House, Bedford Road, Petersfield, Hampshire, GU32 3LJ.

Moneybarn’s VAT registration number is 180 5559 52.

Moneybarn Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702781)

Moneybarn No. 1 Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702780)

FAQs - Financial difficulties

How can I end my finance agreement?

How does voluntary termination of car finance work?

What’s The Debt Respite Scheme Breathing Space?

What support is available if I’m experiencing financial difficulties?

What should I do if I cannot make a payment?

What should I do if I receive a Default Notice?

What happens when my agreement is terminated?

What if I become bankrupt or enter an IVA?

Checking eligibility

The application process

Existing customers

For a better road ahead