FAQs - Your account

Find out more as we answer some frequently asked questions from existing customers about managing their account.

How do I make a rights request?
Is there a cooling off period for car finance?
How do you calculate my Early Settlement Figure?
How to change my Direct Debit collection date?
What charges may apply to my agreement?
How can I make an additional payment?
Why do we need income and expenditure details?
When will I receive an account statement?

Existing customers

Financial difficulties
Contacting us
Your vehicle
Your account

For a better road ahead

Moneybarn is the trading style of Moneybarn No. 1 Limited, a company registered in England and Wales with company number 04496573. The registered address is Athena House, Bedford Road, Petersfield, Hampshire, GU32 3LJ.

Moneybarn’s VAT registration number is 180 5559 52.

Moneybarn No. 1 Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702780)

FAQs - Your account

How do I make a rights request?

Is there a cooling off period for car finance?

How do you calculate my Early Settlement Figure?

How to change my Direct Debit collection date?

What charges may apply to my agreement?

How can I make an additional payment?

Why do we need income and expenditure details?

When will I receive an account statement?

Checking eligibility

The application process

Existing customers

For a better road ahead