FAQs - Existing customers
How to change my Direct Debit collection date?
Thursday, 13 December 2018
To change your monthly Direct Debit collection date, please go to your My Moneybarn account, where you are able to change the date of any Direct Debit payments you have for your Moneybarn agreement. Watch this short video about where you can and can’t move your payment date to.
However, if you are unable to do this through your My Moneybarn account then please contact our Customer Services Team on 0330 555 1230. Our team will be happy to help and walk you through your options and how this works.
For a better road ahead
Moneybarn is a member of the Finance and Leasing Association, the official trade organisation of the motor finance industry. The FLA promotes best practice in the motor finance industry for lending and leasing to consumers and businesses.
Moneybarn is the trading style of Moneybarn No. 1 Limited, a company registered in England and Wales with company number 04496573, and Moneybarn Limited, a company registered in England and Wales with company number 02766324. The registered address for these companies is: Athena House, Bedford Road, Petersfield, Hampshire, GU32 3LJ.
Moneybarn’s VAT registration number is 180 5559 52.
Moneybarn Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702781)
Moneybarn No. 1 Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702780)
