FAQs - Existing customers

How to change my Direct Debit collection date?

Sam Wooller, Customer Experience Communications Manager
Thursday, 13 December 2018

To change your monthly Direct Debit collection date, please go to your My Moneybarn account, where you are able to change the date of any Direct Debit payments you have for your Moneybarn agreement. Watch this short video about where you can and can’t move your  payment date to.

However, if you are unable to do this through your My Moneybarn account then please contact our Customer Services Team on 0330 555 1230. Our team will be happy to help and walk you through your options and how this works.