FAQs - Existing customers
What happens when my agreement is terminated?
Updated: Monday, 15 May 2023
If your agreement has been terminated and you have not yet received official confirmation of this, you will receive this shortly. This will be a letter and a leaflet explaining what will happen next and what you need to do.
We’ll keep trying to reach you throughout the process that follows and explain the next steps and what you need to do at each stage of the process.
We always want to work with customers to ensure you get the best outcome possible so please speak to us if you are in any doubt about what is happening or why. If you want more information, or if you want to update us on your circumstances please contact our Customer Services Team on 0330 555 1230.
For a better road ahead
Moneybarn is a member of the Finance and Leasing Association, the official trade organisation of the motor finance industry. The FLA promotes best practice in the motor finance industry for lending and leasing to consumers and businesses.
Moneybarn is the trading style of Moneybarn No. 1 Limited, a company registered in England and Wales with company number 04496573, and Moneybarn Limited, a company registered in England and Wales with company number 02766324. The registered address for these companies is: Athena House, Bedford Road, Petersfield, Hampshire, GU32 3LJ.
Moneybarn’s VAT registration number is 180 5559 52.
Moneybarn Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702781)
Moneybarn No. 1 Limited is authorised and regulated by the Financial Conduct Authority (Financial Services reference No. 702780)
