FAQs - Existing customers

If I’m not using my vehicle do I need to insure it?

Sam Wooller, Customer Experience Communications Manager, Thursday, 30 April 2020
Updated: Monday, 15 May 2023

Yes. It’s part of the terms and conditions of your agreement that the vehicle is insured at all times. Even if you feel that the vehicle is kept in a safe location, if the vehicle was uninsured then any incident that happened may leave you liable to pay costs. These are costs that your insurance company will pay if the vehicle is insured.

When you sign an agreement with us, you agree that you will insure the vehicle in your name under a fully comprehensive policy. You also need to make sure the excess isn’t more than £500.00.