FAQs - The application process

If I’m accepted for finance, when can I pick up my vehicle?

Sam Wooller, Customer Experience Communications Manager
Wednesday, 13 July 2016

If we provisionally approve your application, we’ll ask you to provide some documentation to prove your identity, and possibly documentation (e.g. payslips) to confirm our affordability calculations. Once we’ve confirmed your full acceptance for finance and finalised your agreement with us, we’ll pay out the lend amount to the vehicle supplier and send you a confirmation email so you know that’s happened.

Once you have received confirmation, please contact your dealer to arrange collection of your new vehicle.