FAQs - Existing customers

How do I voluntarily terminate my agreement?

Sam Wooller, Customer Experience Communications Manager
Monday, 22 August 2016

If you think you want or may need to end your agreement early then there are various options available to you. Voluntarily Terminating your agreement is only one of them, and there may be an option that suits your needs better.

If you contact us, we will walk you through all the different options available to you and explain the cost of each option to you. The process of voluntarily terminating your agreement is simpler than you think, but whatever you decide we want to help you find the best solution for you.

Once you have heard all the options open to you, you’ll then need to decide how you want to move forward. Whatever you decide we’ll need to arrange to collect the vehicle from you and give you the final owed amount to clear the agreement fully.