You have a right to tell us you want to end your agreement using the voluntary termination option at any time. We’ll need you to notify us you want to do this in writing. That can be a clear email stating that you want to use the voluntary termination option, or you can send us a signed letter confirming this.
If you voluntarily terminate your agreement you are liable for half (50%) of the total amount we agreed would be payable at the start of the agreement, plus any arrears or charges you’ve built up if applicable..
When you voluntarily terminate your agreement you need to return the vehicle to us (we can arrange to collect it free of charge) and it must be in a good condition, bearing in mind its age and mileage.
If you think you may want to use this option to end your agreement early, please contact our Customer Services Team on 0330 555 1230 so we can run you through all of your options to end the agreement, and confirm how much each option may cost you.